Customer Testimonials

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Google Jun 8, 2023

This is my second time having my car serviced at your dealership. Tina and your staff insure that all areas are inspected, issues addressed and that my car is up to par. Thank you for exceptional service. I will be back.

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Google Jun 6, 2023

I was very pleased with everything the staff provided for me at Toyota of Brookhaven from the time I entered the door with such a friendly Welcome 🙏 🤗. I was service with a smile as I was introduced by the salesman Mr Johnson 😀 who was very helpful. The General Manager Mr Brent, Ms Lisa, Mr Roger and the Owner Mr Prentiss 😀 all did a Great Job in Making me a happy owner of my new vehicle 😀 Thanks to the Family of Toyota of Brookhaven Faye Bryant

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Google Jun 3, 2023

Great service! Checked my brakes and told me about a tire that needed replacing. Friendly staff

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Google Jun 3, 2023

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Google Jun 3, 2023

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Google Jun 2, 2023

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Google Jun 1, 2023

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Google May 31, 2023

They're very nice and helped me out a lot

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Google May 29, 2023

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Google May 28, 2023

Very smooth purchase. Submitted an inquiry online about this particular vehicle and bought it as soon as I drove it. Glenn Price is an awesome salesman. Very knowledgeable, friendly, and professional throughout the whole deal, and I appreciate that so much because I am quite picky and tend to ask a lot of questions. Exceptional customer service and all of the staff are super friendly, especially Lisa Ranier, who explained all finance information and paperwork to a tee. Toyota of Brookhaven is where it’s at, y’all! Thank you all so much! I love my new 2023 Highlander XSE! 🩶

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Google May 27, 2023

Excellent service. In and out quickly and good price point!

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Google May 27, 2023

Great experience! They treated us like family from the minute we walked on the lot! Very friendly & quick process!

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Google May 26, 2023

Good

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Google May 23, 2023

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Google May 20, 2023

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Google May 20, 2023

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Google May 19, 2023

Jeremy was 👌

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Google May 18, 2023

Gavin and Lisa made the whole process seamless. They were straight to the point and very professional. I highly recommend Brookhaven Toyota!!

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Google May 18, 2023

Excellent customer service

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Google May 17, 2023

I’ve bought a ton of cars and truck in my life. Toyota of Brookhaven has streamlined the process of buying a new vehicle. First they make you feel like family. Then you can take any vehicle you want on a test drive. They give you the price of the car or truck you want to buy and don’t try to hide anything from you so they have integrity. The salesman didn’t have to go ask another person who had to ask someone else about the price. From start to finish it took about an hour and I ...

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Google May 17, 2023

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Google May 14, 2023

Great communication and service. Toyota of Brookhaven is very thorough with everything hey do. Thank you for the continued great service.

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Google May 11, 2023

It was quick and easy to schedule an appointment. They communicated efficiently about the progress of my vehicle.

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Google May 10, 2023

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Google May 9, 2023

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Google May 6, 2023

Everything was great, very accommodating but the paperwork processing took too long. I was hoping for a much quicker transaction - but All-in-all, a pleasant, friendly engagement.

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Google May 6, 2023

Great experience. Sales staff walked me through every step and kept me updated the whole time. I was able to complete the entire process online and my vehicle was delivered to my home a week earlier than promised.

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Google May 6, 2023

It was an easy experience

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Google May 5, 2023

They picked up my vehicle from work and had it returned before I went on my lunch break. Communicated well with pickup and drop off and took the stress off of me to need to sit and wait and take off of work.

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Google May 5, 2023

Fast service and always friendly

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Google May 4, 2023

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Google May 4, 2023

Austin and Mr. Brent were both awesome. I really enjoyed talking to Austin. He’s not a regular salesman he extraordinaire. I loved the experience at Toyota Brookhaven.

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Google May 4, 2023

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Google May 1, 2023

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Google Apr 30, 2023

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Google Apr 29, 2023

Excellent Service!

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Google Apr 29, 2023

Very happy with everything about the buying process. I will definitely use them again with a vehicle purchase

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Google Apr 26, 2023

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Google Apr 25, 2023

Awesome customer service, they very organize and professionalism

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Google Apr 25, 2023

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Google Apr 21, 2023

Everyone and the environment was nice

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Google Apr 21, 2023

Great customer experience

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Google Apr 19, 2023

Thank you Jeremy for everything you’ve done for me and my family

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Google Apr 19, 2023

Very good customer services

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Google Apr 19, 2023

Amazing staff very nice and the service didn't take to long either

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Google Apr 18, 2023

Roman and Glen were great to work with. Couldn’t ask for a better experience.

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Google Apr 14, 2023

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Google Apr 14, 2023

Service Department was very personable.

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Google Apr 14, 2023

Always quick and professional. Love taking my truck for service.

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Google Apr 11, 2023

Very helpful, listened to my concerns and addressed them for me. Had my tires ordered and waiting when I dropped off my car, got the other parts ordered quickly. Let me know what had to be fixed vs what didn't or would be helpful to the overall running of my car.

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Google Apr 7, 2023

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Google Apr 6, 2023

Great service! Quick and Friendly!

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Google Apr 5, 2023

Great mechanics, great people, very professional.

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Google Apr 4, 2023

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DealerRater Apr 4, 2023

Jeremy Pittman at Toyota of Brookhaven Ms is one of the best Salesman I have ever work with on getting a vehicle. If you’re looking for a new vehicle go on down and Ask for Jeremy. He will get you right.

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Google Apr 1, 2023

Austin Martin and his sales manager made it possible for me to drive away in a brand new 2023 car and they were very helpful through the whole process. I definitely recommend Toyota of Brookhaven

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Google Apr 1, 2023

My wife has been wanting a new Sequoia for months. I told her yesterday on the way home, this has been the easiest auto purchase we have ever had. Thanks, Toyota of Brookhaven.

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Google Apr 1, 2023

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Google Mar 30, 2023

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Google Mar 30, 2023

Top of the line service .iT even tuned up my phone apps and got my map programs working for me

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Google Mar 28, 2023

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Google Mar 28, 2023

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Google Mar 26, 2023

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Google Mar 26, 2023

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Google Mar 25, 2023

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Google Mar 22, 2023

Got there an hour early prepared for a long wait. Was out of there at least 30 minutes before my scheduled appointment. They are on the ball!!!

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Google Mar 21, 2023

We were very pleased with the service. We already knew what we wanted and there was not any messing around it was straight to the point. Everyone was very nice and worked with us through every step. Will go back again if or when we need another vehicle.

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Google Mar 21, 2023

Great services, very please, will be back. Thank you all

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Google Mar 17, 2023

I recently had to make some very expensive repairs to my truck. I was incredibly impressed by the service department and specifically the service agent Paige. She was truly top notch. She was always very patient. Got me in quickly knowing my vehicle had become unreliable. During the long day waiting for the repair work she was sensitive to the fact I had been there a while and excellent about keeping me up to date on how long it was going to be. Calling and getting to deal with a person (and one as nice as Paige) made the expensive ...

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Google Mar 16, 2023

Always fast and friendly

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Google Mar 16, 2023

I was very happy with my experience at the Toyota of Brookhaven.

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Google Mar 16, 2023

They did a great job got my wife out in a timely fashion

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Google Mar 11, 2023

I arrived on time for my scheduled appointment and they were very welcoming ready to receive my car they were prompt and informed me of issues that needed to be taking care of, I only let the Toyota of Brookhaven work on my car and I am pleased.

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Google Mar 10, 2023

Very please with my experience!!!

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Google Mar 7, 2023

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Google Mar 7, 2023

They are very good place to get your services done and a good place to buy a new vehicle from. They are very helpful and friendly they treat you like family.

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Google Mar 4, 2023

The people were super nice that they offered to bring my new car to me

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Google Mar 2, 2023

From start to finish this was my best experience purchasing a vehicle. Every person I talked with truly wanted to work FOR me! They were kind, professional and went the extra mile!

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Google Mar 2, 2023

Tina is amazing!

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Google Mar 1, 2023

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Google Feb 28, 2023

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Google Feb 28, 2023

I arrived for my appointment and was greeted by polite staff. Service completed and out within thirty minutes. I was prepared for a longer wait. Way to go service department!

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Google Feb 28, 2023

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Google Feb 28, 2023

Excellent service. Appointment was on time. Personnel was polite and professional. Highly recommend.

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Google Feb 27, 2023

Great experience. Fast and easy

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Google Feb 23, 2023

They were nice Easy to do business with. Honest. Took longer than I am used to

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Google Feb 21, 2023

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Google Feb 19, 2023

Each employee we encountered was smiling and friendly. We were treated fairly, honestly, and with respect. Austin was our salesman, and he never got frustrated by all of our questions and concerns, and he got us a deal that we felt was fair to us and Brookhaven Toyota. Lisa was very nice and helped us understand all our options with financing and warranties, all without pressing us to do anything in particular. Thank you for a pleasant experience and we love our new RAV4!!

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Google Feb 18, 2023

Great experience from start to finish. Everyone was so nice and helpful and very detailed with the issue we were dealing with.

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Google Feb 17, 2023

Wonderful dealership! Nate and Lisa were both great.

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Google Feb 17, 2023

Excellent customer service! They’re always willing to go the extra mile.

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Google Feb 15, 2023

Performed repairs in timely manner.

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Google Feb 15, 2023

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Google Feb 12, 2023

Forgot to top off fluids rad etc , but ok with oil change

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Google Feb 12, 2023

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Google Feb 11, 2023

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Google Feb 9, 2023

Very nice reps

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Google Feb 8, 2023

Roman was a great help in getting my dream truck. He is a very humble and gracious Sales Consultant and most important did what he said he would do.

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Google Feb 8, 2023

DealerRater logo
DealerRater Nov 19, 2022

I chose to purchase a van from Toyota Brookhaven based upon my past experience with their service department which has always been excellent. I always feel like my van is in good hands. Thank you to the entire service team.

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