Customer Testimonials
Great experience with Glenn and Prentiss! Traded two vehicles and left with two vehicles 🎉
Service and employees were very great and reliable. If you looking for a great vehicle and friendly service Toyota Of Brookhaven is the way to go, Thanks guys…
I went to get an oil change but ended up needed new tires. All the staff there is very friendly and helpful . If you need any service on your toyota ask for paige . She helped me out alot .
This place is the best ever. Always a flawless process.
My salesperson was not only knowledgeable and helpful, she was friendly and kind. So happy I came to this dealership.
I took my RAV4 in for service and the staff were friendly and efficient. They took my car right away (I had an appointment and had arrived a bit early). The waiting area was clean and comfortable. It was a very pleasant experience. I can’t say enough good things about Toyota of Brookhaven! Everything from sales to service is top notch!
My moonroof was making a terrible noise they went above and beyond to get it fixed. Thank you Toyota of Brookhaven.
Everyone was so friendly and courteous! They were very efficient and got me out of there promptly. One of the Customer Service ladies even set me up in a private area so I could work remotely while waiting. Highly recommend!
I had a great experience at Toyota of Brookhaven! They went above and beyond to help me get the car I wanted. 10/10 would recommend
Toyota of Brookhaven is the best. Thanks to Prentiss Smith and his amazing staff for the amazing job they did for Randy and me!!!
Great sales group! They are very helpful
Great buying experience!! We had a great experience buying a Camry from Zach. Everybody was fantastic from Zach to Katelyn to Lisa !! The easiest car buying experience we’ve ever had.
Zach did a great job in our transaction. He LISTENS and pays attention to detail.
My experience at Toyota of Brookhaven was great. Peyton and his staff took really good care of me and my Toyota Highlander. The entire staff’s hospitality was great. The service they provided was amazing and I was not there all day.
Friendly atmosphere and timely service.
Always a great experience!
Long time to wait but everything was fine
Great folks at Toyota if Brookhaven, very professional sale representative and you are treated as a family member of their own. Just brought a new Tundra, the dealer walk you through everything on the vehicle to ensure you understand the vehicle bells and whistles. Highly recommend to stop by and check out the new lines of Toyota on their lot plus plenty of excellent used vehicles to choose from.
My experience at Toyota of Brookhaven was an unexpected sigh of relief. I had been looking at cars at other places for days, and I was overwhelmed. I had never gone through the process by myself before, and I really wanted to. When I arrived I was greeted at the door with a friendly smile by Michael Poole. As I sat down and talked business with Michael, a sense of calmness came over me. I knew then, that I was at the right place. He went above and beyond to make my experience as effortlessly as possible, in my opinion. ...
Perfect experience. Nathaniel was great. Very helpful and kind.
I always receive first class treatment at Toyota of Brookhaven . Their service department is top-notch!
Shout out to the folks at Toyota of Brookhaven! Patti and I have been shopping for a new Toyota Tundra, and, of course, we started our investigation in our hometown, and found this truck. Wanting to be sure we got the best deal we could find, and the options we wanted, we did look elsewhere, and the search was quickly overwhelming since no two Tundra Limiteds are the same! So comparing apples to apples isn't so easy to do. During our search, we came back to Toyota of Brookhaven time and again, and the folks we dealt with there, ...
We purchased a vehicle from Toyota of Brookhaven in 2023 and it was a fantastic encounter. Not only was the whole experience great, Nathaniel (“Nate”) Smith at Toyota of Brookhaven, who is knowledgeable about every vehicle on the lot, made the process easy and fun. Everyone, from the finance department to the service department, was friendly and welcoming. So much so, we recently bought a second car from Nate and the dealership! We received the same great service and experience as before. Although we live in the Jackson area, it is worth the drive to Brookhaven to see Nate and the ...
Excellent service delivered by genuine people! Roman listened to my needs and helped me find the vehicle that met those needs. The whole process was quick and easy from beginning to end. I would definitely recommend Toyota of Brookhaven for your next vehicle purchase!
Awesome place love our Grand Highlander! Everyone there is super helpful. Cori Andrews loves her car and knows her stuff #lovetoyota
I had an amazing experience with Jeremy as my salesman. He was informative and very helpful with I had questions and when my trade in dealership were being difficult. My only issue with this dealership came from another salesman who insulted my mom and her car when she turned in my extra key. I would recommend Jeremy over everyone in the dealership!!
Great
Had an issue while traveling, dropped in the Brookhaven Toyota without an appointment and was helped without delay. I’m on the road again and so appreciative of the level of customer service I received, love my Toyotas! Thanks!
Paige...you're wonderful! Thank you for handling the issue with my broken door handle. I would give you 10 stars if I could! Unfortunately, the guy that broke my door handle should be more careful! I realize that accidents happen but I still can't figure this one out! Now I have to make a second trip to have it replaced. Not happy about that at all!!
Good service and friendly personnel.
Exceptional customer service. I would highly recommend Toyota of Brookhaven.
Yesterday I bought the truck that I thought I couldn't afford at Toyota of Brookhaven. I acquired a great interest rate, which lower the total cost of my vehicle in contrast to my old Tundra. Nate Smith was my salesperson. He showed me around the dealership so that I would become familiar with their facility and service staff. Super friendly staff, and I wasn't just a number. Nate recognized my expectations and he exceeded my expectations. Please, just don't go to any dealership within the Jackson Metro Area without exploring your options at Toyota of Brookhaven. This ...
Purchasing with Toyota of Brookhaven was an awesome experience. I felt very comfortable, because this is the second vehicle that I have gotten through them. Jeremy also gave us that service with a smile that he always promises. It went smooth like butter. One of the easiest transactions I have ever had. Won’t hesitate to go back in the near future.
I will happily share my experience with your customer service employee Peyton. I was visiting in McComb and had a flat tire. This happened Friday night so we found out Saturday that it could not be repaired. My friend Dianne called Toyota of Brookhaven about getting a tire for my Rav 4. Unfortunately they did not have one in stock. As I was trying to figure out what I was going to do Peyton called Dianne’s number (not knowing who it was) and said he was going to help me get home. He arranged to find a tire from a ...
Great service and fast
Service was great. Friendly clean atmosphere and the CSR who assisted me was very knowledgeable. I will be doing more of my business with Toyota of Brookhaven.
Outstanding folks to deal with. Don’t know why you would buy anywhere else. Thanks James Case
Always friendly service
They were friendly and considerate and Zachary Marrow was extremely knowledgeable and made me feel really welcome. Would definitely buy there again.
Very friendly and never have to wait very long. Very professional people.
Took my truck in for some warranty work. Usually when you take a vehicle anywhere for warranty work the company takes their sweet time getting it done, but Toyota stayed on top of things and I had my truck back in just a week.
Service very good and I didn’t have to wait I long to have my car serviced and the lady that waited on me was helpful and polite
Katelyn, Zach, and James the sales manager were very professional and polite. I would and already have recommended Toyota of Brookhaven to others. I drove by 2 other Toyota dealerships to do business with them. I will buy from them again.
Life happens and sometimes you just need help getting through it. The employees at this dealership went above and beyond to assist me. I found a used car online that I was interested in getting until I could recover from a total loss of a new vehicle. The dealership is three hours away from my home. I arrived at the dealership 20 minutes before they closed. Everyone stayed to let me examine the car, and get all the documents completed. The sales manager also arranged to have the car delivered to my home for free. I have purchased new vehicles from ...
I am very pleased with their customer service and a smooth process when purchasing my vehicle. I will definitely be back in the future. Everyone greeted me and made me feel special.
Very satisfied with courteous professional service performed by staff.
Friendly staff, always feel welcome.
I have to give my most sincere thank you to Miss Paige, that work at the Toyota service department. She made sure very quickly to answer my questions, and to assure me of the issues with my vehicle. She gave me a quick quote, and then very quickly eased my mind of the whole situation. I truly can’t appreciate her and everyone that had a hand working on my vehicle enough thank you so much
Peyton and Luther were great. Thank you for helping Nash to get his dad’s (Deputy William Durr) truck running again. Thank you Toyota Brookhaven.
Great service. Always above and beyond what’s expected.
Took my car to get serviced after work. They was fast and friendly
I received 5 star treatment from start to finish. Chris was professional, knowledgeable and efficient.
Very friendly staff, fast service and fair pricing.
Great team that seems to care! Thanks!
You have GREAT PEOPLE that work their, the buying experience was extremely easy.. They made us feel at home…
Absolutely awesome people here! Glenn, Kaitlyn, and Brady were phenomenal!
Quick and timely - Zac Morrow made the deal happen