Customer Testimonials

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Google Feb 26, 2024

Service was amazing , car was finished within an hour! Loved it !

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Google Feb 24, 2024

Great customer service

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DealerRater Feb 24, 2024

They were very helpful and helping me find the vehicle getting a vehicle delivered here and getting all the paperwork done and getting it cleaned up and gassed up and ready in a 3 day.

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Google Feb 22, 2024

I have always appreciated the Toyota Brand. This Brookhaven location worked with me the whole time. I really do thank Roman for giving the test drive. And certainly Mr. James for being so patient with my constant back and forth.  I appreciate that. And Ms Lisa, thank you for getting me financed quickly, (I was Not late for work 🙂).  Oh, and thank you Cory for taking care of my little JaMarion.... Mr. Prentiss,  you have a good Team. Thanks again.

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Google Feb 22, 2024

Great staff. Very easy purchase. Highly recommend Toyota of Brookhaven.

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Google Feb 22, 2024

Quick complete, and correct. I'll go back for service I can expect and trust.

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Google Feb 21, 2024

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Google Feb 21, 2024

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Google Feb 20, 2024

Professional and courtesy

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Google Feb 20, 2024

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Google Feb 20, 2024

The staff at Toyota Brookhaven, met all my expectations and more. They did what they said they would do and more. Normally I won’t do a survey or report like this. However, the service and attention was excellent. Thank you for making this purchase for me a positive and confident one.

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Google Feb 20, 2024

I was lmpressed with the attitude of the service department in Brookhaven I had a strong smell of gas inside my car when driving. I took it to the Toyota dealership in Hattiesburg and after 3 trips they told me they couldn’t find anything and they gave up I took it to Brookhaven and Chip told me not to worry they would figure it out. a completely different attitude than Hattiesburg Within 3 days they ordered parts and had it fixed. Thanks to Payton and Chip for your help and support. I am still impressed with the service I received God ...

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Google Feb 18, 2024

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Google Feb 17, 2024

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Google Feb 17, 2024

Excellent service. Thought that needed a new key ignition lock but only had to have a new key cut and programmed.

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Google Feb 17, 2024

Great Customer Service & Great People.

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Google Feb 16, 2024

Everything went great yesterday

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Google Feb 16, 2024

The customer service and the service is perfect, thank you

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Google Feb 15, 2024

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Google Feb 15, 2024

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Google Feb 13, 2024

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Google Feb 11, 2024

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Google Feb 11, 2024

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Google Feb 11, 2024

Service staff were very inviting by showing concern for my needs as they all greeted me with a smile and showed a great level of kindness and professionalism. They where very helpful and informative on the desired services and any questions I had.

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Google Feb 10, 2024

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Google Feb 10, 2024

Exceptional service, friendly staff!

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Google Feb 10, 2024

My vehicle purchased started off with the online service team, It was an awesome experience. They were able to get me linked up with a dealer at the Toyota of Brookhaven location. The salesman worked with me and help me coordinate the purchase. Overall very friendly staff over there in Brookhaven, MS.

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Google Feb 9, 2024

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Google Feb 6, 2024

I had a great experience. Cori was easy to work with and she helped make the car buying process as easy as possible.

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Google Feb 6, 2024

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Google Feb 6, 2024

Friendly service, truthful sales rep., the folks at Toyota of Brookhaven, make buying my a car an easy process. If you tell them what you want, they make it happen. I could not be more pleased.

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Google Feb 5, 2024

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Google Feb 4, 2024

Toyota of Brookhaven provided me with excellent service as a navigated my purchase of my 2024 Highlander. The staff was friendly and helpful. I would highly recommend!

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Google Feb 4, 2024

This place was fantastic! Smoother car buying experience I’ve had. This was the most family friendly dealership environment I’ve ever been in!Austin Martin was attentive, knowledgeable, and went above and beyond to ensure I got the perfect vehicle for my needs. He was very respectful and not pushy, made the process fast and easy. Him and his team patiently answered all of my questions, explained the features, and even took the time to demonstrate how everything worked.Brady,YOU Rock! Lisa and the team helped me out with a great finance experience. I highly recommend them to ...

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Google Feb 3, 2024

I really enjoyed my experience with Toyota of Brookhaven, I would most definitely recommend them to anyone who is interested in a vehicle.

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Google Feb 1, 2024

Thank you, good and fast service

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Google Jan 31, 2024

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Google Jan 31, 2024

The customer service department was very nice. The reason why I gave four stars was when I went to pick my vehicle us, they forgot to vacuum it out. I was told four times that it will be ready in 10 minutes. No problem with the first two (10 minutes), but after being told this two more times, I got aggravated and told the worker to bring my car, I’m ready to go. I paid for my car service at 1:49 and did not leave until 2:33. The problem I have with this is they should have told me it would be about ...

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Google Jan 30, 2024

Excellent service

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Google Jan 28, 2024

Nate Smith got us in an excellent vehicle and worked with our credit to help in every way and anyway possible without losing faith or positivity! I will definitely be using Toyota of Brookhaven from here on out!

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Google Jan 28, 2024

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Google Jan 27, 2024

Everyone was very accommodating. Service here is outstanding!

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Google Jan 27, 2024

Good service. Timely

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Google Jan 26, 2024

Tin was very helpful

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Google Jan 25, 2024

Great customer service! I can always depend on Toyota of Brookhaven. They deliver! Thanks again Toyota of Brookhaven!

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Google Jan 25, 2024

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Google Jan 25, 2024

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Google Jan 23, 2024

I love Toyota of Brookhaven‼️..... From the staff to the store itself‼️..... Everything is immaculate. Always helpful and honest. I can't say enough about the integrity of you guys. Keep helping people and selling quality and professionalism. God bless‼️

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Google Jan 22, 2024

Everyone I encountered at Toyota of Brookhaven was amazing. Gavin and Laura worked hard to get what I was asking. And Ms Lisa was the sweetest! I will be back!

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Google Jan 22, 2024

Great group of people I highly recommend them

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Google Jan 21, 2024

Toyota of Brookhaven went over and beyond to make our buying experience great. We really felt like family and buying in our hometown area was easy and all the staff were great. They helped to get the car we asked for with all the specifications we wanted for our daughter. I highly recommend buying from Toyota of Brookhaven and will buy from them again in the future.

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Google Jan 21, 2024

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Google Jan 20, 2024

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Google Jan 16, 2024

My overall experience was great I love my new ride!!!

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Google Jan 14, 2024

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Google Jan 11, 2024

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Google Jan 11, 2024

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Google Jan 11, 2024

It was great, everything well fast and acceptaboo. And the people were very, very nice.

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Google Jan 9, 2024

Easy process, great people. Roman especially, he adds that little bit extra to make you feel like your making a deal with a buddy and not a stranger.

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Google Jan 3, 2024

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Google Jan 3, 2024

Very friendly staff

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Google Jan 1, 2024

Quick and friendly service . Need coffee in waiting area

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Google Dec 31, 2023

Everybody we dealt with at this dealership was so personable, friendly, and went out of their way to help us. They all worked together as a team to assist each other and the customer! Jeremy assisted us in picking out our vehicle and was great! If you are in the market for a vehicle, go see them in Brookhaven!

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Google Dec 30, 2023

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Google Dec 30, 2023

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Google Dec 29, 2023

Fast and friendly service!! Traded in for a new Tundra. In and out in an hour!!

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Google Dec 27, 2023

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Google Dec 25, 2023

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Google Dec 24, 2023

Very friendly and fast! Did most over the phone and they even delivered to me!

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Google Dec 23, 2023

Pleasant staff, fast service.

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Google Dec 22, 2023

Always friendly and personable service. Paige and Tina are the best.

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Google Dec 22, 2023

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Google Dec 19, 2023

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Google Dec 19, 2023

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Google Dec 18, 2023

Paige and Trina, service writers at Toyota of Brookhaven, are always a pleasure to work with as I have all three of my vehicles serviced at this facility. They both ensure the quality control element of the services performed, are courteous, professional and a pleasure to do business with. The quality of workmanship has always been outstanding and the charges very reasonable. I will remain a loyal customer at Toyota for these reasons.

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Google Dec 17, 2023

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Google Dec 16, 2023

Great service department!

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Google Dec 16, 2023

Great group of people at Toyota of Brookhaven. Salesman didn’t beat around the bush. They took care of me quickly, we reached a final price quickly with no back and forth. I would highly recommend buying from Toyota of Brookhaven!

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Google Dec 12, 2023

Nate and the Toyota of Brookhaven team were great to work with. Highly recommend this dealership.

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Google Dec 12, 2023

Prompt and courteous

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Google Dec 12, 2023

I had an excellent, stress-free car buying experience. No pressure, and a good deal. Thanks to everyone that helped!

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Google Dec 11, 2023

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Google Dec 10, 2023

It was a pleasure doing business with this dealership. Our salesman Gavin was low pressure and very informative. The sals manager was also great to work with. I highly recommend this dealership and will use them again!!

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Google Dec 10, 2023

Brought my Toyota in for oil change and tire rotation. Very friendly and accommodating staff. Service was easy to schedule. Entire process went very smoothly.

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Google Dec 9, 2023

My usual service advisor, Paige, was on vacation, but the new service advisor (young gentleman) was just as nice and professional. As always, vehicle was serviced in timely manner, but on the ride home a warning light reappeared on dash. Next service, I think mechanic should take vehicle around the block to make sure his/her work was done properly. I will return to Toyota of Brookhaven for all my toyota service needs.

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Google Dec 7, 2023

Great Friendly Dealership in Brookhaven

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Google Dec 6, 2023

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Google Dec 5, 2023

Helpful and patient

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Google Dec 4, 2023

Friendly and professional experience.

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Google Dec 4, 2023

The best most friendly and helpful workers in service. They will not send you home broke down. This is the best place to buy a car. They will make you feel right at home till you leave.

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Google Dec 2, 2023

Excellent customer service. Mr. Roman exceeded our expectations. The staff had very pleasing attitudes, very welcoming.

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Google Dec 1, 2023

Timing and service was excellent

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Google Dec 1, 2023

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Google Dec 1, 2023

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Google Nov 30, 2023

Great service with hardly any wait.

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Google Nov 29, 2023

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Google Nov 29, 2023

Tina is the best. Always willing to help.

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Google Nov 25, 2023

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DealerRater Apr 4, 2023

Jeremy Pittman at Toyota of Brookhaven Ms is one of the best Salesman I have ever work with on getting a vehicle. If you’re looking for a new vehicle go on down and Ask for Jeremy. He will get you right.

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DealerRater Nov 19, 2022

I chose to purchase a van from Toyota Brookhaven based upon my past experience with their service department which has always been excellent. I always feel like my van is in good hands. Thank you to the entire service team.

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